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Privacy Policy

This privacy policy explains how Finnletta uses and protects any information that you provide when you use this website. Finnletta is committed to ensuring that your privacy is protected and should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  Finnletta may change this policy from time to time by updating this page so you should check this page regularly to ensure that you are happy with any changes.

The Information We Collect

The information that we collect directly from you may include:

– name, address, phone number, email
– preferences and interests
– order information including items you view, add to your cart, payment confirmation
– other information relevant to customer surveys and/or offers

What Happens To The Information We Collect

We require this information to help us understand your needs and therefore provide you with a better service whilst being committed to ensuring that your information is secure.  We have therefore put in place suitable procedures to safeguard and secure the information we collect online.  Your information will never be passed to third parties for marketing purposes or any other purpose but may be shared with delivery companies to fulfil your order or to comply with legal or tax obligations.

Internal Record Keeping
This is to help us improve our products and services on offer.  Occasionally we may send out promotional emails about new products, special offers or other information which we think may be of interest to you using the email address which you have provided.  We may also use your information to contact you for market research purposes via email or phone which will enable us to customise the website according to your interests.

Links To Third Party Websites

Our website may contain links to third party websites of interest.  Once you have used these links to leave our site, you should note that we do not have any control over these third party websites.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and as such these sites are not governed by this privacy statement. 

Restricting Your Personal Information
You may choose to restrict the collection or use of your personal information at any time.  If you have previously agreed to us using your personal information for direct marketing purposes but have since changed your mind then please email us at info@finnletta.co.uk  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email info@finnletta.co.uk

Cookies

What actually are they?  A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website.  Cookies are used by websites to track, personalise and save information about each users session such as preferences and record what has been put in your shopping cart should you accidentally close the page.  We use cookies to help improve our Site and Services and to better understand the needs of our Customer.  You can choose to "Decline All" or "Manage" the cookie settings but please be aware that it can impact your experience of the Site by causing some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@finnletta.co.uk  

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